Does the Kenmore Intuition tangle with pet or long hair?

Yes, more than its cleaning scores would suggest - independent testing found it tangles about as much as the Shark Navigator, and the brushroll isn't easy to pop out for clearing wrapped hair, so pet and long-hair households should expect periodic maintenance.

Is the plastic hose a real durability concern?

It's flagged repeatedly enough in owner discussion to take seriously - several owners specifically warn that the plastic hose connecting the canister is prone to splitting or breaking over time, which is worth checking on if your unit is out of warranty.

How long does the 5-year warranty actually help if something breaks?

It covers manufacturer defects for 5 years, which is longer than many competitors, but owners note replacement parts like brush rolls and belts can be hard to find outside of warranty claims, so plan on going through Kenmore directly for repairs rather than sourcing parts yourself.

Can it handle thick or plush carpet?

It lacks height adjustment, so pushing through thick pile takes noticeably more effort than on adjustable competitors. A suction-release valve helps make it pushable, though some owners question how much cleaning power that costs you.

Is it good for stairs and above-floor cleaning?

Yes - the Lift-Off canister detaches specifically for this purpose, and owners consistently call it out as a genuinely useful feature for stairs, upholstery, and car interiors, combined with a lighter overall body than many bagged uprights.

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Upright

~$190

Kenmore

Kenmore Intuition Lift-Up Bagged Upright Vacuum

Name: Kenmore Intuition Lift-Up Bagged Upright Vacuum
Brand: Kenmore
Price: 190 USD
Availability: InStock

This is a newer, simpler Intuition variant sitting next to the BU4022 already in the catalog — Kenmore calls it Lift-Up (rather than BU4022's No Touch), and it drops the automatic bag-ejection gimmick in favor of a plainer detachable pod for stairs and above-floor cleaning. The core formula is the same: a 2-motor system for carpet suction that doesn't fade as the bag fills, an AllergenSeal HEPA bag system, and four HEPA bags in the box (one pre-installed) so you're not buying a refill pack on day one. Under 15 pounds, it's a bit lighter than the older BU4022. Kenmore doesn't publish full specs for this one beyond the marketing page — no motor wattage, exact weight, dimensions, or cord length are listed anywhere on the product page, which is unusual even for a budget machine and makes it hard to judge against the more thoroughly speced BU4022. Treat this as the budget-simplified sibling to the BU4022: same allergy-friendly bagged formula, fewer bells and whistles, and a lower price to match.

Approx. price

~$190

Filtration

AllergenSeal System, HEPA bags

Best For

Budget-minded allergy households who want Kenmore's bagged Intuition formula

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Specifications

Not disclosed

Corded

AllergenSeal System, HEPA bags

Bagged

Yes

Type

Upright

App Control

Weight

under 15 lbs

Warranty

1 year

Model

BU4017

Highlights

2-motor bagged system with AllergenSeal HEPALift-Up detachable pod for stairsShips with 4 HEPA bags included

Pros

✓2-motor system keeps carpet suction from fading as the bag fills
✓AllergenSeal HEPA bag filtration
✓Lift-Up pod detaches for stairs and above-floor cleaning
✓Ships with 4 HEPA bags (one pre-installed) — no immediate refill purchase needed
✓Under 15 lbs, lighter than the No Touch BU4022
✓Lower price than the BU4022 already in the catalog

Cons

✗Kenmore doesn't publish motor wattage, exact weight, dimensions, or cord length for this model
✗Only a 1-year warranty
✗Proprietary bags are a recurring cost
✗No Amazon listing found — buy direct from Kenmore
✗Loses the automatic bag-ejection feature the pricier BU4022 has

Owner Insights(85 discussions)

The Intuition is Kenmore's lightweight, feature-forward bagged upright, and owner sentiment is genuinely split between strong cleaning performance and real reliability worries. It's Kenmore's mid-range pick, competing against Shark and Bissell uprights at a similar price while leaning on sealed HEPA filtration and a 5-year warranty as differentiators.

On pure cleaning, both lab testing and owner reports back up the marketing - a perfect deep-carpet score and crevice pickup that beats the popular Shark Navigator, plus a lighter body that's easier to carry on stairs than most bagged competitors. The Lift-Off feature for above-floor cleaning and the brushroll on/off switch are functional, well-liked touches. The real friction point in owner discussion is durability: a recurring thread specifically calls out the plastic hose connecting the canister as prone to splitting or breaking, and at least one owner reported a bag leaking dirt onto the filter after just two uses. Combined with hair-tangling performance that testing found no better than cheaper bagless competitors and limited replacement-parts availability, some owners describe these Cleva-manufactured Kenmores as prioritizing convenience features over long-term repairability.

It's a reasonable pick for buyers who want strong carpet cleaning and a lighter bagged upright and are willing to treat the 5-year warranty as real insurance against the hose and bag issues some owners report. Buyers most worried about long-term durability and easy self-repair should compare it against the Oreck Elevate Command, which has a smaller feature set but a more established reputation for holding up over many years.

Pros

+Lab testing found it scored a perfect 100 on deep carpet cleaning and significantly outperformed the Shark Navigator on crevice pickup, backed by owners who describe genuinely strong suction
+At around 14-15 lbs, owners find it noticeably easier to carry up stairs than heavier competing uprights
+The Lift-Off canister detaches for above-floor cleaning, and owners specifically call this out as handy for stairs, furniture, and car interiors
+Sealed HEPA bag filtration plus a post-motor filter is rated well above average for the price, which allergy-sensitive owners notice
+The brushroll on/off switch and LED headlights are functional touches owners appreciate for switching between carpet and hard floors and seeing dirt in dim rooms
+Kenmore backs it with a 5-year warranty, longer than many competitors in its price range

Cons

−Hair tangling is a genuine weakness - independent testing found it tangles about as much as the Shark Navigator, and the brushroll doesn't pop out easily for cleaning out wrapped hair
−There's no carpet height adjustment, so pushing through thick or plush carpet takes real effort; a suction-release valve helps but some owners question whether it reduces actual cleaning power when opened
−A meaningful thread of owner discussion raises durability concerns, especially around the plastic hose connecting the canister - some owners specifically warn these hoses are known to split or break over time
−One long-term owner reported the bag leaking at its connection point, leaving dirt on the pre-motor filter after only two uses - a quality-control issue worth checking for on a new unit
−Replacement parts like brush rolls and belts can be hard to source, which matters if something wears out after the warranty window
−The power cord is positioned at an awkward angle on the body, and controls are body-mounted rather than on the handle, which some owners find less convenient mid-clean