Is the mopping any good, or is this really just a vacuum with a mop attached?

It's closer to the latter - owners and reviewers consistently rate the mopping as merely adequate, without the scrubbing pressure of spinning-pad rivals like Roborock or Dreame. If mopping performance is your priority, this isn't the strongest choice in the category even though the vacuuming side excels.

How does the self-empty base compare to other brands?

The NeverTouch Pro base is bagless and owners say it genuinely delivers weeks of hands-off use before the bin needs emptying, which is a real strength. Where it falls short of premium rivals is mop pad drying - it lacks the heated drying some competitors use, so a damp pad left too long can develop odor.

Is it worth buying at full price?

Owner consensus is a clear no at the $899 list price - the near-universal recommendation is to wait for a discount, commonly found at Costco, bringing the price down to $550-600. At that discounted range, owners consistently call it a strong value for the vacuuming performance alone.

How does it handle pet hair?

This is one of its strongest points - multi-pet households report excellent pickup on both carpet and hard floors, and some owners rank it above Roomba and comparable Roborock models specifically for pet hair performance.

Does the app offer full scheduling and room controls?

It covers the basics but trails category leaders - owners switching from Eufy or Roborock note fewer customization options for scheduling and room-specific settings. A minority of owners also report map settings resetting on their own over time, requiring a re-map.

Does it avoid obstacles like cables and small toys?

Not reliably - obstacle avoidance struggles with small objects on the floor, so pre-tidying before a run is still recommended despite the robot's sensor suite. This is a common limitation shared with most robots outside the top camera-based flagships.

Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base

Robot Vacuum & Mop

~$600

Shark

Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base

Name: Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base
Brand: Shark
Price: 600 USD
Availability: InStock

This is the non-heated tier of Shark's PowerDetect NeverTouch Pro robots, sitting below the ThermaCharged NeverTouch Pro already in this catalog because it skips the 185°F sanitizing pad wash. What it keeps is genuinely capable: 360-degree LiDAR plus a 3D sensor for mapping and obstacle avoidance, Floor Detect technology that automatically lifts the mop pad and steers around carpet so it doesn't leave a wet trail, and a NeverTouch Pro base that empties the bin and washes/dries the mop pad on its own for up to 60 days between manual servicing. Precision Grid Mapping supports multiple floors, and the app handles scheduling, no-go zones, and voice control through the usual assistants. The honest caveats start with Shark's own published customer rating on this exact model, which sits in the low-3s out of 5 — middling for a robot at this price, and worth reading current reviews before buying rather than trusting the marketing copy alone. Shark doesn't publish a suction figure, the standard warranty is only 1 year (2 years on parts), and without the ThermaCharged heating step, pad sanitizing is less thorough than the pricier sibling. If the self-washing, self-emptying convenience matters more than heated sanitizing, it undercuts the ThermaCharged model by a few hundred dollars.

Approx. price

~$600

Runtime

120 min

Navigation

LiDAR

Best For

Households wanting self-washing robot mopping without paying for heated sanitizing

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Specifications

LiDAR

Not disclosed

120 min

Yes

Auto Mop Washing

Yes

Obstacle Avoidance

Yes

Carpet Detection

Yes

Auto Mop Lifting

Yes

Multi-Floor Mapping

Yes

Type

Robot Vacuum & Mop

Dustbin Capacity

284 ml

App Control

Yes

Warranty

1 year

Model

RV2820ZEWH

Highlights

Self-empty + self-washing mop base, no heat step360° LiDAR + 3D sensor navigationAuto mop lift on carpet via Floor Detect

Pros

✓NeverTouch Pro base empties the bin and washes/dries the mop pad automatically for up to 60 days
✓360-degree LiDAR plus a 3D sensor for mapping and obstacle detection
✓Floor Detect automatically lifts the mop pad and avoids carpet while mopping
✓Up to 2 hours of runtime in dry vacuum mode on hard floors
✓Precision Grid Mapping supports multi-floor homes
✓Full app control with scheduling, no-go zones, and voice assistant support
✓Several hundred dollars cheaper than the ThermaCharged NeverTouch Pro tier

Cons

✗Shark's own published customer rating on this model sits in the low-3s out of 5 — read current reviews before buying
✗No heated sanitizing wash, unlike the pricier ThermaCharged NeverTouch Pro already in this catalog
✗Only a 1-year standard warranty (2 years on parts)
✗No published suction figure to compare against competitors
✗Shark does not publish independent robot-only weight/dimensions separate from the base station, so both are left unlisted here rather than guessed

Owner Insights(75 discussions)

The PowerDetect 2-in-1 with NeverTouch Pro is Shark's flagship attempt at the self-emptying, self-washing robot category, and owner sentiment splits cleanly along the vacuum/mop divide. On the vacuuming side, it earns genuinely strong praise - pet hair pickup, carpet performance, and the active-lift mechanism for high thresholds all draw consistent owner approval, and the bagless NeverTouch Pro base delivers on its promise of weeks between manual bin emptying. Several owners comparing it directly against Roomba and Roborock alternatives say the vacuum performance alone justifies the purchase.

The mopping half is where the reviews turn lukewarm. Both owners and professional reviewers describe it as merely adequate rather than impressive, lacking the scrubbing pressure of spinning-pad systems from Roborock or Dreame, and the mop pad doesn't dry well at the dock, raising the risk of a sour smell if it sits between uses. The app is a step behind category leaders on scheduling flexibility and room-level control, obstacle avoidance still misses small objects on the floor, and a handful of owners report more serious issues - a software update that broke Google Home integration permanently, map settings that reset themselves, and occasional dust spillage during docking.

Buy it if strong vacuum-side pet-hair performance and a genuinely hands-off self-empty base are your priorities and you can find it discounted - owner consensus is clear that $899 list price isn't worth it, but $550-600 (commonly found at Costco) makes it a strong value. If mopping quality matters as much as vacuuming, the Roborock Qrevo or Dreame L10s Ultra lines are the stronger alternatives owners point to, since both bring hot-water pad washing and heated drying that the NeverTouch Pro base lacks.

Pros

+Vacuum performance is the clear standout - owners describe exceptional pickup on both carpet and hard floors, with pet hair removal specifically praised by dog and cat households
+The NeverTouch Pro bagless self-empty base means owners genuinely go weeks without touching the bin, a real convenience win over bagged competitors
+Active lift technology reliably gets the robot over high thresholds and door saddles that trip up rivals without a lift mechanism
+Dirt-detection sensing works as advertised, with the robot revisiting and re-cleaning dirtier spots during a run rather than doing one uniform pass
+Owners who bought it discounted through Costco (typically $550-600 versus $899 list) consistently call it a strong value at that price point
+Handles multi-pet households well enough that some owners specifically call it out as the best vacuum-side performer they've tried against Roomba and Roborock

Cons

−Mopping is the acknowledged weak point - owners and reviewers describe it as merely 'slightly above satisfactory,' with noticeably less scrubbing action than spinning-pad competitors like Roborock or Dreame
−The mop pad dries poorly at the dock compared to rivals with heated drying, leading some owners to worry about mildew smell if left unattended too long
−The app trails competitors on customization - owners moving from Eufy or Roborock specifically call out fewer scheduling and room-control options
−Obstacle avoidance struggles with small objects, so pre-tidying floors is still necessary despite the robot's sensor suite
−A subset of owners report map settings 'forgetting' themselves over time, requiring re-mapping
−At full $899 retail price, owners are near-unanimous that it's not worth buying - it's consistently recommended only at a discounted $550-600 or less
−Isolated but serious reliability reports include a software update that permanently broke Google Home integration for one owner, and occasional dust spillage when the robot returns to base