Is the portable deep cleaner a gimmick?

No — it's the one gimmick reviewers agree actually works. Vacuum Wars measured higher suction than the best-selling Bissell Little Green and it cleared coffee and grape-juice stains from fabric. It sits pre-filled in the dock, so it gets used far more than a spot cleaner stored in a closet. The caveat: heavy use raises hose durability questions, and the module can leak.

Eufy E28 vs E25 — what's the difference?

The E28 is essentially the E25 with the detachable portable deep cleaner on top of the dock, and it accepts any detergent instead of proprietary cartridges. Owners note the E28's dust-emptying is noticeably louder than the E25's. If you'd never use the spot cleaner, the E25 on sale is the smarter buy.

How is it with pet hair?

Strong on short and medium fur — one Sheltie owner said it "really gets the deep-down dog hair out" of carpet, and it matched the category average at 81% loose-fur pickup. Long human hair is the problem: it wraps into dense cigars around the brush that you'll be cutting off.

The roller mop's stain removal scored well above average (127 vs 93), and unlike spinning-pad robots it extracts dirty water into an onboard tank as it goes. It does leave slightly more water behind than average, and some owners report visible streaks on dark floors. Rinse the dirty tank often or it will smell.

Is it too loud for small apartments?

Noise is the top owner complaint. Normal vacuuming is on the loud side, and the self-empty blast is described as extremely disruptive — much louder than the E25. Schedule it for when you're out; running it during calls or naps is not realistic.

Should I wait for a sale?

Yes. MSRP is $999 but it has repeatedly dropped to $680-800 at Amazon and via eufy promos. At $999 the cleaning-score-per-dollar loses to Dreame's L60 Ultra PE; near $700 the built-in spot cleaner makes it a legitimately unique value.

Robot Vacuum & Mop

~$660

Eufy

Eufy Omni E28

Name: Eufy Omni E28
Brand: Eufy
Price: 660 USD
Availability: InStock

Eufy's 3-in-1 flagship pairs a 20,000Pa robot vacuum-mop with a detachable FlexiOne portable deep cleaner that lives in the dock, so one machine handles floors, carpets, couches, and car seats.

Approx. price

~$660

Suction

20000 Pa

Navigation

LiDAR + Camera

Best For

Households that also want a spot cleaner for upholstery and stains

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Specifications

LiDAR + Camera

20000 Pa

216 min

Yes

Auto Mop Washing

Yes

Obstacle Avoidance

Yes

Carpet Detection

Yes

Auto Mop Lifting

Yes

Multi-Floor Mapping

Yes

Type

Robot Vacuum & Mop

Noise Level

62 dB

Dustbin Capacity

300 ml

Water Tank

300 ml

App Control

Yes

Dimensions

12.8 x 13.7 x 4.4 in

Weight

10.4 lbs

Warranty

1 year

Model

Omni E28

Highlights

20000Pa SuctionBuilt-In Portable Deep CleanerCornerRover Edge Arm

Pros

✓Detachable FlexiOne spot cleaner out-suctioned a Bissell Little Green in independent testing
✓85% embedded-dirt removal is a top-eight score out of 150+ robots tested by Vacuum Wars
✓Excellent AI obstacle avoidance dodged 23 of 24 test objects including cables and pet waste stand-ins
✓Stain removal score of 127 crushes the 93 category average thanks to the pressurized roller mop
✓CornerRover extending side brush and 21mm threshold crossing handle edges and door strips well

Cons

✗Long hair (7in+) wraps into dense tangles around the brush roll
✗Airflow and suction at the cleaning head measure below average for its price tier
✗Small 300ml dustbin forces frequent trips back to the dock
✗Dock cycles are loud - 75-80dB when emptying, washing the roller, or running the spot cleaner
✗Mop roller is washed with cold water only, unlike hot-wash rivals

Owner Insights

The Omni E28 is eufy's swing at a genuine do-everything machine: robot vacuum, roller mop, and a detachable wet-dry spot cleaner built into the top of the dock. The surprise is that the core vacuum is actually excellent — its 85% embedded-dirt score landed in Vacuum Wars' top eight of 200+ robots tested, and obstacle avoidance is near the top of the class. Owner sentiment runs roughly 69% positive: owners like it, but it's not the drama-free experience you get from a Roborock.

Day to day, the roller mop out-scrubs most spinning-pad rivals and wrings dirty water into an onboard tank, and the portable deep cleaner gets real use — owners call it perfect for furniture and it out-suctions a Bissell Little Green. The dock handles emptying, hot mop washing, and drying. The annoyances are equally real: the machine is loud (especially self-emptying), long hair forms tight cigars on the brush, the dirty-water tank sometimes comes loose mid-run and gets smelly, and Gizmodo found the wet-vac module leaky. Some owners say it needs "constant attention" between clogs and stuck spots.

This is for pet households with a mix of carpet and upholstery messes who'd rather own one dock than a robot plus a separate Little Green. At the full $999 it's a hard sell against the Dreame L60 Ultra PE's cleaning scores; at its frequent $680-800 street price the 3-in-1 math starts working. Skip it if you have long hair in the house or a low tolerance for noise.

Pros

+85% deep-carpet extraction — a top-eight score among the 200+ robots Vacuum Wars has tested, rare for a mop combo
+Detachable portable deep cleaner lives in the dock — measured stronger suction than a Bissell Little Green, so couch, stair, and car messes are covered without a second appliance
+Roller mop scrubs better than most spinning pads (127 stain score vs 93 average) and squeezes dirty water into an onboard tank instead of dragging it around
+Obstacle avoidance dodged 23 of 24 test objects — cords and shoes are basically non-issues
+Takes any cleaning solution — no proprietary detergent cartridge lock-in
+Dog owners consistently say the DuoSpiral brush pulls deep-down fur out of carpet that other robots miss
+Routinely discounted to $680-800 from the $999 MSRP

Cons

−Loud — the self-empty cycle in particular is much louder than the E25's, and noise is the most common owner complaint
−Long hair wraps into dense "hair cigars" around the main brush in testing — bad pick for long-haired households
−Dirty-water reservoir can pop loose mid-run and halt cleaning, and it develops odors if you don't rinse it regularly
−Small 300ml dustbin means frequent trips back to the dock
−The wet-vac module can leak, and reviewers flagged hose durability concerns with heavy spot-cleaner use
−Raw suction is mid-pack (0.57 kPa vs 0.83 average) — the carpet results come from the brush design, not power